Testimonials

See the feedback from our valued Recipients.

We have been in contact with the donor program of Cape Fertility and the reason why we contacted Cape Fertility was that in Europe we did not find any compatible donor even after months of waiting.
Only few days after being in contact with Cape Fertility Donor Program we receive several propositions of highly relevant donors and less than a week later we had found a donor. Therefore we do not hesitate to recommend the donor program of Cape Fertility.

(Recipients – Denmark)

Hi Dawn

I hope you are well that side? 🌹
This is an email to thank you for everything you did for me and for the lovely person that you are.

I, like many women, never expect to find themselves at a donor egg clinic.
Its a very emotional and difficult road to travel down.
And i think my words are actually an understatement.
There is a deep and sharp pain that comes from trying fertility treatment and not being successful.. followed by the realisation that you are going to need donor eggs.
Its a lot to process. And its not something a woman can process overnight.
Its something for me personally that i was ok with one day.. and then deeply hurt by the next.

But.. at the same time there was this light.. this light that came with hope.🌈

And thats where you come in.
You brought so much warmth, care and compassion to the situation.
You made the process so easy for us – we felt like you were in it with us. Not just a person employed to do a job… but someone who was joining our little team and part of our journey.
That was a wonderful feeling.🌸

When i came into your office.. i felt a bit alone.
But when i left your office.. i left feeling less alone.
I wasn’t alone.
That meant a lot to me. 🌻

I know there will be many women after me coming to the egg donation clinic.
And feeling the way i did.
But they dont have to worry… because they are in amazing and caring hands. 🌸🩷

Thank you for being you. Thank you for helping us and for being part of our journey. We truly appreciate you and value everything you did to help us.

I will keep you updated on how our journey goes.
If everything goes well, Lee has sent dates for later in October for egg retrieval. And embryo transfer. 🙏🏻

I cannot recommend Dawn highly enough. From the very beginning of our journey with Cape Fertility, she has been compassionate, professional, and incredibly supportive. She guided us through every step with kindness and understanding, making what could have been an overwhelming process feel manageable and positive. Her care and attention to detail gave us so much confidence and peace of mind. We will always be deeply grateful for her role in helping us on this journey.
(Australian parents, 2025)

Dear Dawn,
You don’t know how much I appreciate the help. Your support means a lot to me and gives me hope to continue. There are times when I have contemplated giving up.
God Bless you abundantly for not giving up on me.

Dawn was very helpful in selecting an egg donor. She guided me, throughout the entire process. In addition, she was available to me day and night. She also assisted in “reserving” a donor when the website was not working properly. Thank you so much Dawn. I am forever grateful for your kindness and services.

Dear Dawn,
Thanks for your follow up. It’s really appreciated.
Thanks again for your assistance since we contacted your clinic to be part of our family project when the doctors suggested to us egg donation.
Your attentiveness and support have made our journey less painful and more hopeful. Your book has also helped us a great deal along the way.
We will not hesitate to recommend your agency to others if the need arises.
Thank you again and we look forward to introducing you to our future babies.

We were incredibly grateful to have the assistance and expertise of Dawn in providing us with the perfect matches based on our criteria and preferences. Our selected donor will not only carry physical characteristics but also personality and educational traits of my own, making this difficult situation an easy decision.

Dear Dr.Heylen,

Hello, and we hope you’re doing well.
We want to take this opportunity to thank you all, especially Dawn, for walking the journey with us in trying to find a donor for our child and for taking us around the clinic when I was in Cape Town last year.

We want to take a moment to express our heartfelt gratitude to you and your team for the support and care you’ve provided over the past few months. You made us feel comfortable throughout this journey, and your patience and kindness have meant the world to us. We wouldn’t hesitate to recommend you to anyone in need.

“We are so over the moon to now be five months pregnant with a healthy baby. It took us some time to come to terms with following an egg donor route to have our own baby but once we did it was such a wonderful process. The team at Cape Fertility egg donor programme were incredibly supportive and made it so easy for us to find the right donor. We really enjoyed the process right from the beginning of choosing a donor profile to the final embryo transfer. We feel so blessed! Knowing that our baby is healthy is such a relief and we would recommend this to anyone. Thank you Cape Fertility for supporting us on our fertility journey!”

Dawn was wonderful throughout the donor selection process. She has a great sense for people, and seemed to understand us and our needs almost immediately. After a long and painful fertility journey, it was a great comfort having someone so kind, intuitive and understanding guide us through this next stage towards parenthood. Together we found just the right match!

Our journey to having a family was far from what we ever imagined it would be. We are thankful to Dawn for being so compassionate and helpful on our road to finding the right donor. She explained how everything worked and tirelessly found profiles that fit our requirements. Along the road we received a few disappointing refusals and Dawn was incredibly supportive, encouraging and understanding. Eventually our prayers and Dawns hard work paid off when the perfect donor and we were matched within a short time. We will forever be grateful to Dawn and Cape Fertility Egg Donation program for their part in our TTC journey. Whilst this is probably one of the most challenging of seasons please remember to never give-up, trust the process and there is meaning in the waiting.

Dear Dr Le Roux. I hope you are well. We wanted to provide you with a brief update on our journey toward becoming parents. After meeting with Dawn, we decided to move forward with using an egg donor. Surprisingly we found a donor just three days after our meeting with her. We immediately felt that this particular donor was the right choice for us, and we are both excited and at peace with our decision.

Dear Dawn, We really appreciate you explaining everything in a nice concise manner and the patience and time to assist in answering all our questions and concerns. We feel far more comfortable with your checking all the info and checking in with the donor.

Dear Dawn, I’m very grateful to you for your patience, guidance and empathy throughout this process. There were many times I wanted to give up on ever finding a donor but having your support helped a ton. I can’t believe we’ve been trying since April to find someone! Thank you my love for holding this space for us for this long. Take care! With sincere gratitude.

Dear Dawn,
We really appreciate your support and availability throughout this process. As an international patient you exceeded our expectations to deliver a suitable donor within a short time frame in such a caring manner.
Thankyou,
Aussie Couple

Dawn was a great help to us. Not only was she responsive and quick to answer all of our questions, but her friendly and caring nature made us feel like we were in the best of hands at all times.

I wanted to take a moment to express my heartfelt gratitude for the incredible support and guidance I received from your agency throughout my journey of understanding the egg donation process and finding a suitable egg donor. Even though I reside in Mauritius and your agency is based in South Africa, the geographical distance proved to be no barrier to the exceptional service I received.

In a world where personal connection is often taken for granted, I was deeply touched by the genuine care and support I received, despite never having met your team in person.

Thank you for being an integral part of my journey and for making the dream of parenthood one step closer to reality.

Thank you Dawn you have been a 24 /7 angel even on Sundays??your help with finding a donor and the care and expertise and guidance makes one feel so safe thank you????

Hi Linda
Thank you for checking in on me. Your dedication to ensuring my well-being throughout this journey is appreciated. Your support and guidance have made a significant difference and I am grateful.

Thank you again for your care and concern.

Dear Dawn,

I would like to thank you wholeheartedly for the time and attention you have given me in my journey of selecting an egg donor. I lack words to express my gratitude to you.

Kindly and patiently, you have been able to give me the relief and support I was hoping for. By your way of reacting promptly to all my messages despite your multiple obligations, of answering all my questions without tiring, you have been able to show a lot of kindness and humanity in a medical world where this is sometimes rare.

I had thought that I could give you, the day I am in Cape Town, a card written by my own hand, but I realize that it will be a little late and that is why I am sending you this email.

For all you have done for me, I pray to Almighty God to give you what your heart desires.

Again all my thanks.

Dawn, thank you for all your help in getting us to this point. At the start we had given you a reasonable list of traits we were seeking in a donor along with photographs from baby to teenager years, you sent us a very good selection of donors, 32 in total from your database. During our process of elimination we reduced this down to 8 in the first draft and out of these we found our donor. Your experience in sending us a very good first selection of donors made our selection process much easier. Thank you once again. Australian Recipient

On a personal note thank you so much for all your efforts in making this journey easy to navigate.
I would really recommend that everyone going through a similar journey reads Eggceptance, for me this book answered a lot of my questions and validated a lot of my emotions.
You have been so easy to communicate with and have been so prompt in your responses, and have made the experience a very personal one.
So thanks again for all your help!!

We wanted to personally thank you for your guidance and assistance in finding a donor that is best suited to us. Your clear and prompt communication has helped us during a difficult process. We are very grateful for this donor and her selfless donation, which we hope and pray will help us complete our family. We wish her all the best on this journey too, as we know that the process can be difficult and challenging, so we are very grateful for this sacrifice. Thank you for your assistance, we are equally grateful for your support and direction.

Dear Dawn,
Thanks so much for your time and kindness you gave me. You are so lovely and you were my rock to get me through all this. 🙂
All the best and hugs. (International Recipient July 2019)

My husband and I were extremely happy with the service we received from Dawn at Cape Fertility.
Dawn was always very professional, very helpful for my husband and I in the process of selecting our egg donor.
Dawn listened to what we wanted and always replied within a timely manner, considering how busy she is.
We would definitely recommend Dawn at Cape Fertility to anyone needing help finding an egg donor.
Thanks for all your help Dawn.

I have been dealing with a number of egg donor clinics but no one seemed to understand what I was going through better than Dawn. Her kind and supportive words were so helpful through an emotionally challenging time.
Warm regards
Egg Donor Recipient, March 2019

Thank you very much Dawn,
You made the selection process effortless, that I know is not. You are always available and responding to our emails literally within 30 minutes. You are awesome, we greatly appreciate your help especially during this process.
May our Lord guide you to continue helping families that are travelling this emotional journey.
(USA Recipient of egg donation).

Thanks so much for your continued support. We both really do appreciate all your efforts, you are by far the stand out contact across the donor agencies with your genuine communication style and quick replies. You provide a great first impression of CFC” Australian Recipient Couple Feb 2019

Dear Dawn, Your assistance and kindness in finding the right donor egg for me has been peerless in its compassion, professionalism and incredibly prompt and mindful communication.
Thank you for everything, please let me know if I can assist further. (Egg Donor Recipient)

I am glad that I went to the Cape Fertility Egg Donation Program with Dawn. Choosing an egg donor is a complex decision but with the personalised service we received, it made the entire process really smooth. We were able to find our lovely Donor together with Dawn and we are very grateful for her service and support. Thank you so much.

We have found Dawn a pleasure to work with. She has gone above and beyond in assisting us during and outside of hours. Our conversations with Dawn have been so helpful in getting our heads in the right place and she was also excellent when it came to matching donors.

Dear Dawn, Thank you so much for your assistance, support and guidance on my journey in finding the right treatment/process amongst all the different options for me. I hasn’t been easy for me to make a decision. Your experience and energy was invaluable for me and I can’t thank you enough for your patience and advice that you have given me throughout the whole process. Thank you for your encouragement to follow my dream of becoming a Mother. (Recipient 2021)

Dear Dawn, Thank you for your very prompt response to our enquiry in relation to the egg donation process. Your assistance has been both professional and compassionate and we felt very much assisted by you throughout the egg donor selection process. Your support throughout what could be a very daunting and difficult experience, was greatly appreciated.

We respect our Donors and Recipients privacy and as such no names are included.